Motability

To join the Motability Scheme, you’ll need to be receiving one of the following mobility allowances:

• PIP Higher rate mobility part of Personal Independence Payment
• DLA Higher rate mobility part of Disability Living Allowance
• ADP Enhanced rate mobility part of Adult Disability Payment
• CDP Higher rate mobility component of Child Disability Payment
• AFIP Armed Forces Independence Payment
• WPMS War Pensioners’ Mobility Supplement

You’ll also need to have at least 12 months remaining on your allowance. You can find this information on your award letter or by contacting your allowance provider.

Any number of people in your home can join the Motability Scheme, as long as each person meets the eligibility criteria.

Each eligible person can have one Motability Scheme vehicle, and any additional non-Scheme vehicles in the household won’t affect eligibility.

Your Motability Scheme lease comes with a generous mileage allowance:

• 60,000 miles over a three-year lease

• 100,000 miles over a five-year lease

If you go over your mileage limit, there’s a 5p per mile charge.

Motability Scheme vehicles aren’t available to purchase at the end of the lease.

We take care of everything for you, so there’s no need to worry. Your payments will begin as soon as you receive your Motability Scheme vehicle.

These payments come directly from your allowance provider, making the process simple and stress-free. If your vehicle requires an Advance Payment, you’ll need to pay this in full either before or on the day you collect your new vehicle.

In some cases, we may ask for a small deposit when you place your order. This amount will be deducted from your Advance Payment when you receive the vehicle.

The time it takes to receive a Motability Scheme vehicle can vary depending on the model and specification you choose, but we have a selection of cars in stock for immediate delivery, so you may be able to get your new vehicle much sooner by choosing one of our available models.

If timing is important, our team can help you find an in-stock option that’s ready to drive away without the wait.

If you already have a Scheme vehicle, you’ll be able to collect your new one once your current agreement has ended.

If you want to cancel or change your order, just get in touch with us — we’re happy to help, though a fee may apply.

We’ll guide you through all the colour and paint options available for each Motability Scheme model. Many vehicles come with solid or metallic paint at no extra cost, while dual-tone or premium finishes may have an additional charge. If you have a colour in mind, just let us know — we’re happy to check availability and help you choose the perfect option.

If your vehicle won’t start or isn’t safe to drive, the RAC is available to help and will come out to you.

If your vehicle isn’t running as it should, needs repairs, or requires replacement parts, simply contact us. We’ll book your vehicle in for maintenance and make sure everything is taken care of. We’ll also keep you updated on when your vehicle is due for its next service.

The home chargepoint installed through the Motability Scheme is yours to keep, even after your lease ends. You don’t need to remove it or return it when you change or hand back your vehicle.

If you choose another electric car on the Scheme in the future, the same chargepoint can usually be used again.

If you need to end your Motability agreement early, you can contact the Motability Customer Services team on 0300 456 4566 and they’ll talk through your situation.

Motability applies a £250 administration fee for early cancellations, and you’ll also waive your Good Condition Bonus. Once the vehicle is returned, any Advance Payment you made may be refunded on a pro-rata basis.

Please be aware that cancelling more than three times within a seven-year period may affect your eligibility for the Scheme in the future.

If you’re leasing a fully electric car through the Motability Scheme, we can help make charging simple. Your lease can include either a home chargepoint with standard installation or access to the bp pulse public charging network.

A home chargepoint is usually the most convenient and cost-effective way to keep your electric car charged. To have one installed, you’ll need suitable off-street parking, such as a driveway or garage. If extra work is required — for example, running cables a long distance or creating access to your electricity supply — there may be additional costs.

We’re here to guide you through the process and help you understand what’s involved.

Your Motability Scheme lease comes with a fully worry-free package designed to make motoring simple and affordable.

• Insurance through RSA Motability
• All servicing and maintenance
• Full RAC breakdown cover
• Annual car tax
• Kwik Fit tyre replacement
• Windscreen repair or replacement
• 60,000-mile allowance over three years
• Access to many adaptations at no extra cost

We’re here to help you make the most of everything included in your package.

When your Motability lease comes to an end, you have a few options:

• Choose another vehicle to lease through the Scheme for the next three years.
• Ask if you’re able to keep your current vehicle for a little longer.
• Simply return your vehicle and have your full allowance reinstated.

It’s a good idea to start planning your next vehicle a few months before your agreement finishes — just contact us and one of our Motability specialists will be happy to help.

There are three pricing options available when choosing your Motability vehicle:

• Some models cost less than your weekly allowance, allowing you to keep the remaining amount for other essentials.
• Others are priced exactly in line with your allowance, so you simply exchange it for the lease.
• For vehicles that cost more than your allowance, an Advance Payment is required upfront to cover the difference.